A Place for Mom

B2B Designer, UX and Mobile Focus

Job Location(s) US-WA-Seattle
Job ID
2018-2944
# of Openings
1
Category
Information Technology

Overview

UX Design Manager (Mobile Focus)

We're looking for a seasoned UX Designer who is excited by the challenge of creating simple, engaging mobile designs that help families connect to senior care resources.  Our UX Design Manager will partner with product owners and brand teams to lead design projects from ideation to implementation throughout the family of A Place for Mom brands. The result is great customer experiences, improved business results and a better result for the families and partners we support.

 

Responsibilities

  • Support conversion rate optimization, design, test and implement UX improvements across the APFM mobile products.
  • Gather qualitative and quantitative user feedback, customer data and site analytics using a variety of techniques such as A/B testing, behavioral targeting, heat maps, and usability testing
  • Lead design and execution through the creation of simple and effective user flows, early concept designs, wireframes, mockups, etc.
  • Use business requirements and market research to assist in developing scenarios, use cases, and high-level requirements, with a focus on community building and social interaction
  • Execute concepts through front end development including HTML, CSS and Javascript
  • Employ APFM brand standards and maintain a living style guide of design patterns and UI components
  • Be an expert resource on the latest front end technology such as responsive, retina images, pixel density, CSS3
  • Collaborate with business owners, marketing and dev teams to build and improve new and existing features

Qualifications

About You

    • You’re a self-starter who can thrive in a dynamic organization
    • You obsess about customer experience, details, interactions, and delighting users
    • You're passionate about your quality of work and you're self-motivated to spot ways to improve it
    • You’re humble, collaborative and driven by endless curiosity and a desire to learn
    • You can drive and deliver projects on time
    • You have an analytical mind and believe in data-driven, customer-centric design
    • You have a natural eye for minimal design and good composition
    • You have excellent communication, presentation and interpersonal skills
    • Most importantly you will be a pleasure to work with and will contribute to our awesome culture

 

Required Skills and Experience

  • 5+ years professional experience designing digital web and or mobile products for lead generation or conversion optimization
  • Strong cross-functional team experience working with business owners and developers with the ability to execute a design concept, take art direction, modify and evolve a design based on technical parameters and business feedback
  • Strong knowledge and experience with grid based responsive design utilizing either BootStrap, Foundation, or own custom framework
  • High proficiency with HTML5, CSS3 and Jquery
  • High proficiency using enterprise testing tools such as VWO, Optimizely, Test and Target
  • High proficiency with Adobe Creative Suite (Photoshop and Illustrator)
  • A bachelor’s degree in interaction design, human-computer interaction (HCI), product design or equivalent UX experience.

 

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