The A/R Generalist & Collections Account Analyst position is accountable for collecting outstanding balances owed for customers. This position is the first to answer the phones and collection emails and is responsible for working with and backing up the Collection Team in their daily assigned duties. This position reports to the AR Supervisor.
The position is an hourly, non-exempt position. The position will receive an hourly rate of pay for all hours worked, which will be paid every two weeks. Employees are required to track their hours worked through ADP EZLabor Manager. Working more than 40 hours per week (overtime) must be approved in advance by the employee’s supervisor.