Do you enjoy leading, coaching and/or mentoring a team of technical resources? Do you thrive on the challenge of problem solving and working with business partners? Are you an excellent communicator who highly values customer service? If so, come join our team and continue to develop these skill sets!
A Place for Mom is seeking a motivated and energetic Technical Support Manager who is responsible for the overall support of our employee base. A Place for Mom has a deployed sales team, external call center operation and corporate resources that require technical guidance and support for day to day operations and issues.
We are looking for someone who can effectively manage our Internal Technical Support Team, own all technical service-related operations for the company, as well as oversee all aspects of desktop management and licensing. This role is expected to interface with all levels of management, corporate business partners and external vendors. Excellent communication and customer service skills, as well as the ability to translate technical details is a must.
The position is a salaried position.