The Senior Operations Analyst is a key problem solver role at A Place for Mom. You will help drive insights to inform key business decisions, both in the Call Center world as well as the Sales Operations world. You will own analyses, data mining for business insights, problem solving to inform business decisions, and reporting. You will help understand the customer journey, operations success, and business impact through data. A deep understanding of our internal systems ensures accurate analysis and reporting.
The position is a salaried, exempt position.