Client Services Manager, RealVoice
RealVoice (a division of A Place for Mom) creates value for skilled nursing facilities by delivering high quality, actionable insights built on feedback we collect on their behalf from families of seniors, and by creating an enhanced online presence for skilled nursing facilities on A Place for Mom’s digital platform. The Client Services Manager is responsible for achieving client retention and engagement targets that drive key business results, and innovating to continually drive value for clients from the RealVoice line of products The right candidate enjoys solving problems and being a thought partner to their customers, adapts easily, has a bias for action and thrives on variety. This position involves driving results both by managing direct reports and by delivering individual contributions. The Client Services Manager reports to the Senior Director and GM of RealVoice, and is a part of the Sales organization at A Place for Mom.
Required Skills and Competencies
Bachelor’s degree required
The position is a salaried, exempt position.