Inside Sales Representative - Senior Living Advisor - Remote
Join our growing team!
A career with A Place for Mom (APFM) is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions. Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300,000 families every year to one of our community customers.
Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom. Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices:
Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and working with them to find the right senior living communities that match their needs. The SLAs takes inbound pre-screen leads and help guide the seniors and their families from initial consultation, to touring of facilities, and ultimately moving into a senior living community. This requires not only working with the families but also acting as the liaison between families in need and the senior housing communities or care providers.
WHO YOU ARE:
A great SLA has empathy for the families we serve, loves sales, is strongly internally motivated, and has the ability to learn the details of a unique industry, like senior living, quickly. A SLAs primary focus is referring and moving families into appropriate customer communities and guiding them through the lifecycle of the search process by understanding a family’s unique needs and demonstrating an intimate knowledge of customer communities.
The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales
Required Skills and Competencies
Bachelor's degree preferred.
Home Office and Profile Requirements
The position is an hourly, non-exempt position. The position earns a base salary with uncapped bonus potential. Working hours are scheduled at 40 hours per week that include some nights and weekends; overtime is paid for time worked over 40 hours per week (or as applicable by state law), which should be approved in advance by the manager.
You will work with your Regional Manager to establish a full-time, 40 hour work schedule.