A Place for Mom

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Job Locations US
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NY-New York
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team                COMPANY LEADERS   Larry Kutscher - Chief Executive Officer Larry Kutscher is Chief Executive Officer of A Place for Mom. Larry is a veteran CEO with over 30 years of experience leading digital, technology and service businesses through significant periods of growth and value creation. Prior to this role, he served as Chief Executive Officer of TravelClick, where he drove the company’s overall strategic vision and helped increased the company’s value from approximately $300 million to more than $1.5 billion over eight years.   Tatyana Zlotsky – Chief Marketing Officer & Head of Operations Tatyana is a visionary and entrepreneurial digital marketing executive, brand builder, and industry thought leader with experience in driving transformational change and redefining user experiences for Fortune 100 companies and start-ups. She has a reputation for championing the art and science of marketing - from strategic branding and creative development to data and technology - translating high brand value into tangible revenue generating activities.   THE POSITION Based in New York, the Marketing Analyst will be a key member of the team responsible for ongoing marketing performance reporting and analysis, marketing channel attribution, and annual marketing volume planning exercises. The Analyst will work with the Director of Conversion and Investment Optimization to deliver weekly, monthly and ad-hoc marketing performance reports. To be successful in this role, you will demonstrate a repeated ability to provide actionable insights to the Marketing team that optimize channel activities and ultimately drive revenue growth for the business.   Who you are: The ideal candidate has experience building reports for acquisition marketing teams. You are data-driven and analytical with a strong attention to detail. You are curious, consistently asking questions and pressure-testing the data until we arrive at actionable insights. You love sharing your findings across the organization to help with decision-making to drive growth.  
Job Locations US-NJ-Brick Township
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NJ-Newark
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NJ-New Brunswick
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NJ-Toms River
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NJ-Trenton
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-KS-Overland Park
Join our growing team! A Place for Mom is a mission driven transformational company, helping families with Senior Living options. We are looking for talented individuals who want to quickly have an impact on our business  Come join our growing team!   A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   COMPANY LEADER Larry Kutscher - Chief Executive Officer   Larry Kutscher is Chief Executive Officer of A Place for Mom. Larry is a veteran CEO with over 30 years of experience leading digital, technology and service businesses through significant periods of growth and value creation. Prior to this role, he served as Chief Executive Officer of TravelClick, where he drove the company’s overall strategic vision and helped increased the company’s value from approximately $300 million to more than $1.5 billion over eight years.   THE POSITION At A Place for Mom we are looking for a detail-oriented, experienced software test engineer with a passion for quality to ensure delivery of robust software product solutions for our internal and external customers. Your role will work very closely with the members of a cross-functional delivery team and will be focused on ensuring product quality. This position is an individual contributor role and reports to QA Manager.
Job Locations US-KS-Overland Park
ABOUT A PLACE FOR MOM   A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team THE POSITION We are looking for an experienced Project Manager with Agile/Scrum experience to join our team. You will have the opportunity to be at the forefront of driving a significant transformation within A Place for Mom. You’ll work with a diverse project team with deep experience in customer data platforms, machine learning, distributed micro services, CRM, IVR, and full-stack systems. You’ll collaborate with product managers, developers, and other stakeholders to ensure the team delivers in an iterative on time manner robust solutions to drive compelling experiences that help seniors and their families find the right community based on their lifestyle and needs. You will be instrumental in driving results on a new vision for A Place for Mom.    Who you are:   The ideal candidate is a proven, passionate, driven and outcome-oriented project manager with extensive hands-on experience in working with project teams to deliver iterative business value using Agile SCRUM and some Kanban methodology. These project teams are building B2C and B2B products for our customers.
Job Locations US-KS-Overland Park
Join our growing team! A Place for Mom is a mission driven transformational company, helping families with Senior Living options. We are looking for talented individuals who want to quickly have an impact on our business  Come join our growing team!   A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   COMPANY LEADER Larry Kutscher - Chief Executive Officer   Larry Kutscher is Chief Executive Officer of A Place for Mom. Larry is a veteran CEO with over 30 years of experience leading digital, technology and service businesses through significant periods of growth and value creation. Prior to this role, he served as Chief Executive Officer of TravelClick, where he drove the company’s overall strategic vision and helped increased the company’s value from approximately $300 million to more than $1.5 billion over eight years.   THE POSITION The APFM technology team is looking for a Sr. Big Data Engineer who will focus on building out a data lake using AWS Databricks platform. In this role you will work with a team of developers, scrum masters, and business analysts in an Agile environment to make the data on the Big Data Platform accessible for the needs of the organization through Atomic Models and Analytical Data Stores. You will coordinate with a variety of departments to translate high level business requirements into detailed system requirements. You will participate in the entire software development lifecycle by analyzing raw data, writing ETL pipelines in python, and solving data quality issues as they arise during development and after deployment.   Who you are: - 5+ Years of Python Development in Apache Spark - You have a strong passion for new technologies and driving innovation. - Delivery of high quality & production ready code is high priority for you. - Learning technologies and expanding your skillset is always on your mind.
Job Locations US-WA-Seattle
Director, Financial Planning and Analysis Job Description                 The Director, Financial Planning and Analysis role will own the company’s budget model and drive the company’s annual budget, budget to actual analysis, and monthly forecasting processes.  This position is also called upon to perform ad hoc analysis and provide reporting support associated with our internal and external reporting requirements. Success is measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team  
Job Locations US-KS-Overland Park
Senior Living Digital Advisor   Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300,000 families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team
Job Locations US-NY-New York | US-WA-Seattle
Director, Financial Planning and Analysis Job Description                 The Director, Financial Planning and Analysis role will own the company’s budget model and drive the company’s annual budget, budget to actual analysis, and monthly forecasting processes.  This position is also called upon to perform ad hoc analysis and provide reporting support associated with our internal and external reporting requirements. Success is measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team  
Job Locations US-CT-Newtown
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-GA-Atlanta
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-FL-Tallahassee
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-FL-Jacksonville
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NY-Binghampton
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NY-Rochester
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team
Job Locations US-NY-Syracuse
  Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and referring them to customer communities that match their needs. The Senior Living Advisor refers pre-screened internet leads and follows up with the family throughout the search process. Senior Living Advisors are also responsible for coordinating with customers to ensure timely follow-up to referred families. Our SLAs act as the liaison between families in need and the senior housing communities or care providers.   SLAs are required to be knowledgeable about senior living options in their area, and to develop excellent relationships with these customers; regular visits to tour properties are required in order to make high-quality referrals/matches between families and customers.  SLAs primary focus is referring and moving families into appropriate customer communities by understanding a family’s unique needs and demonstrating an intimate knowledge of customers within the market.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.  Success is also measured by adherence to and full adoption of APFM values in all areas of the job.  The APFM Values are: - Focus on excellence - Act with integrity and assume positive intent - Drive outcomes every day with passion and a sense of mission - Make the lives of our families and customers better, easier, and more successful - Realize the full potential in each team member; work as a single supportive team