A Place for Mom

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Job Locations US-MD-Frederick
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-VA-Arlington
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-FL-Jacksonville
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-WI-Madison
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-NC-Durham
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-NC-Raleigh
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-FL-Pensacola
Inside Sales Representative - Senior Living Advisor Remote     A career with A Place for Mom (APFM) is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300,000 families every year to one of our community customers. Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team   THE POSITION: Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and working with them to find the right senior living communities that match their needs. The SLAs take inbound pre-screen leads and help guide the seniors and their families from initial consultation, to touring of facilities, and ultimately moving into a senior living community.  This requires not only working with the families but also acting as the liaison between families in need and the senior housing communities or care providers.   WHO YOU ARE: A great SLA has empathy for the families we serve, loves sales, is strongly internally motivated, and has the ability to quickly learn the details of a unique industry, like senior living.  A SLAs primary focus is referring and moving families into appropriate customer communities and guiding them through the lifecycle of the search process by understanding a family’s unique needs and demonstrating an intimate knowledge of customer communities.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.   
Job Locations US-WI-Milwaukee
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-FL-Orlando
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-CT-New Haven
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-NC-Charlotte
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-CO-Denver
Join our growing team!   A career with A Place for Mom (APFM) is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior living options with a team of experienced advisors providing personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 300 advisors connecting more than 300,000 families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team THE POSITION The Healthcare Account Executive (HCAE) will serve as the key point of contact for all professional patient referrals within their accounts for families in need of senior living options and solutions.  Accounts will consist of hospitals, skilled nursing facilities, and rehabilitation centers.  This position will be responsible for growing the number of professionals within each account that refer and achieving the number of direct patient referrals to meet or exceed monthly referral and move-in goals.  The HCAE will share APFM’s mission and company value of making the lives of our customers better, easier, and more successful.   WHO YOU ARE: A professional sales executive with a passion for senior care. You have a sincere appreciation for the hustle to execute the sale and care about providing a quality customer experience.  You thrive in a quota driven environment and are focused on driving results. You are excited to solve the challenges facing your customers as you see it as an opportunity to make a difference.   You are comfortable selling in a healthcare environment. Having existing local relationships in the industry is a plus. The thought of making a noticeable impact at a fast-paced tech company excites you!
Job Locations US-MD-Columbia
Inside Sales Representative - Senior Living Advisor Remote     A career with A Place for Mom (APFM) is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300,000 families every year to one of our community customers. Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team   THE POSITION: Senior Living Advisors (SLAs) are inside sales representatives responsible for educating families on senior care options and working with them to find the right senior living communities that match their needs. The SLAs take inbound pre-screen leads and help guide the seniors and their families from initial consultation, to touring of facilities, and ultimately moving into a senior living community.  This requires not only working with the families but also acting as the liaison between families in need and the senior housing communities or care providers.   WHO YOU ARE: A great SLA has empathy for the families we serve, loves sales, is strongly internally motivated, and has the ability to quickly learn the details of a unique industry, like senior living.  A SLAs primary focus is referring and moving families into appropriate customer communities and guiding them through the lifecycle of the search process by understanding a family’s unique needs and demonstrating an intimate knowledge of customer communities.   The success of an SLA is measured by reaching daily call benchmarks, scheduling tours at customer communities, and converting leads into customer move-ins resulting in achievement of their monthly sales quota.   
Job Locations US-KS-Overland Park | US-NY-New York
ABOUT A PLACE FOR MOM   A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing insight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member. Work as a Single Supportive Team   COMPANY LEADER   Larry Kutscher - Chief Executive Officer   Larry Kutscher is Chief Executive Officer of A Place for Mom. Larry is a veteran CEO with over 30 years of experience leading digital, technology and service businesses through significant periods of growth and value creation. Prior to this role, he served as Chief Executive Officer of TravelClick, where he drove the company’s overall strategic vision and helped increased the company’s value from approximately $300 million to more than $1.5 billion over eight years.   THE POSITION Do you thrive on the challenge of problem solving and working with customers? Do you enjoy being part of and contributing to a team of talented people? Are you an excellent communicator who highly values customer service? If so, come join our team and continue to develop these skills!   A Place for Mom is seeking a motivated and energetic Sr. Desktop Support Technician who contributes to the overall support of our employee base. A Place for Mom has a deployed sales team, external call center operation and corporate resources that require technical guidance and support for day to day operations and issues. We are looking for someone who has good technical knowledge with the ability to communicate effectively to both understand the problem and explain the solution – and wants to continue learning! This role is expected to interface with all levels of management, corporate business partners and external vendors. Excellent communication and customer service skills, as well as the ability to translate technical details is a must.     Who you are:  An experienced desktop technician that is passionate about supporting end users and ensuring that they have the tools to succeed at their jobs.  You want to contribute to the team and grow your own skills.
Job Locations US-KS-Overland Park
Join our growing team!   A Place for Mom is a mission driven, rapidly expanding company committed to making a difference for seniors and their families during a difficult time in their lives. We connect families searching for senior care services with a team of experienced advisors across the country to help them find the best care for their loved one.   Our mission is to be a trusted destination for families and our community customers as we support more than 300,000 families every year in finding the right community for them. We are looking to transform the experience of working with A Place for Mom in order to provide more personalized experiences to both the families and communities we work with.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and they are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team   The Position The Community Content Optimization Coordinator is for ensuring our community customers are fully utilizing content tools available to them and that APFM collects and can utilize the most up to date and valuable data from our community customers to build highly successful SEO campaigns and world class community matching.
Job Locations US-WA-Seattle
Join our growing team!   A Place for Mom is a mission driven, rapidly expanding company committed to making a difference for seniors and their families during a difficult time in their lives. We connect families searching for senior care services with a team of experienced advisors across the country to help them find the best care for their loved one.   Our mission is to be a trusted destination for families and our community customers as we support more than 300,000 families every year in finding the right community for them. We are looking to transform the experience of working with A Place for Mom in order to provide more personalized experiences to both the families and communities we work with.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and they are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team   The Position The Community Content Optimization Coordinator is for ensuring our community customers are fully utilizing content tools available to them and that APFM collects and can utilize the most up to date and valuable data from our community customers to build highly successful SEO campaigns and world class community matching.
Job Locations US-CA-Daly City
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-CA-Milpitas
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-CA-Pleasanton
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.
Job Locations US-CA-Hayward
Join our growing team! A career with A Place for Mom is an opportunity for you to join a rapidly expanding company committed to making a difference for seniors and their families. A Place for Mom is an online platform connecting families searching for senior care services with a team of experienced advisors providing in sight-driven and personalized solutions.  Our mission, as the leader in senior care advisory, is to be a trusted destination for families and our community customers. We are a quickly growing organization with over 500 advisors connecting more than 300K families every year to one of our community customers.   Living by our values and working to achieve excellence on behalf of our customers is integral to success at A Place for Mom.  Employees who thrive at A Place for Mom live our values every day and are an important part of our hiring practices: - Focus on Excellence - Act with Integrity & Assume Positive Intent - Drive Outcomes Every Day with Passion and A Sense of Mission - Make the Lives of our Families and Customers Better, Easier and More Successful - Realize the Full Potential in Each Team Member.  Work as a Single Supportive Team A Place for Mom employees over 850 people nationwide with plans to continue to expand into the future. We currently have offices located in Seattle, New York, and Naples and will soon be opening our office in Kansas City. We offer competitive compensation and benefit packages along with Paid time off, paid holidays and 401K with a match. We are committed to our employees career development growth and promotion within the organization.   If you are a results oriented, passionate and collaborative team player looking for a company with a bright future we would love to talk to you.   THE POSITION The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area.  Customer communities include a variety of senior living providers, such as assisted living, memory care, independent living and retirement communities.   Who you are: The Customer Success Manager must be adept at measuring and reporting these specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.  Ensuring we have good relationships at both the sales and executive levels at these communities is a must.   The CSM works closely as a single supportive team with their regional APFM counterparts including Customer Acquisition Manager, Regional Sales Managers and Regional Director, to achieve the market specific revenue goals by driving maximum network penetration, community retention and performance.  This position reports to the Supervisor, Community Customers.